Resolving Conflict
Whenever a group of people work closely together, differences in perspective, skill, goals, communication styles and expectations can create conflict. When conflict is unresolved, the entire team suffers. In this session, you will learn some practical techniques for resolving conflict when it occurs, so you can maintain a healthy and productive attitude among team members.
Be sure to fill out the Worksheet on-line or print before you begin.
System Requirements
- Adobe Flash player 10.0 or later- click here to download
- Broadband Internet connection (DSL or Cable)
Additional Resources for Resolving Conflict:
Turning Team Conflict into Team Harmony
Read about how people with diverse backgrounds, aptitudes and belief systems set aside their differences and start “rowing together as one.”
Managing Anger
Anger management will improve life for you and for those around you. Learn to muzzle your pet peeves.
Ready to Blow a Fuse?
Learn new approaches and techniques to manage your anger.
Additional Resources from the Toastmasters Online Store:
Leadership, Part III: Working in the Team Environment (Item 258)
This presentation will help you discover the qualities of developing team relations, encouraging commitment, fostering collaboration, building trust and resolving conflict.
Resolving Conflict (Item 321)
This presentation provides concrete steps that improve and illustrate conflict resolution skills.
Facilitating Discussion (Item 226D)
Facilitate resolution. Use these speech projects to prepare and polish discussion that all district leaders will have while in office.Interpersonal Communication (Item 226M)
Everyday life presents challenging communication situations. Topics in this manual include conversing with ease, negotiating, handling criticism, coaching someone to improve performance and expressing dissatisfaction effectively.
The Maxwell Daily Reader (Item B120)
The Maxwell Daily Reader draws its unique power from an ageless truth: the heart of leadership is created through actions, put into practice one day at a time. Inside, each day’s message will equip you with the inspiration and advice to unlock every bit of your leadership potential.
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Hi, this is Jill! Previous VP Public Relations for Burrard Toastmaster for two years. (www.burrardtoastmasters.com) jill@jillpatrick.com 604-999-1252 I created this blog so that we (as new and previous members) can make comments on the fly or suggestions.
Maybe one of us has a suggestion on a role we completed or just wish to give props for a job well done! Or perhaps share an experience at Toastmaster’s that you feel could help more of us nervous ppl! 
This is an open space to communcate freely as you wish.
Please come here as often as you wish!
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